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We Almost Titled Our Book “An Auction Horror Story.” Here Are 5 Nightmares—and the Fixes

10/31/2025

If you’ve run enough galas, you’ve seen things. Sticky name-badge purgatory. A paddle raise that flatlines. A check-in line longer than TSA. We wrote the book so you never have to live those moments again. Below are five real “horror scenes” and the fixes we deploy so your night ends in a standing ovation, not a jump scare.

1) The Registration Bottleneck

The scene: Doors open. Guests stack 20 deep. A VIP watches the queue instead of sipping the welcome drink. Energy dies before the first mic check.
Fix: Attendees check-in with a team of trained pros. Use a clean, de-duped guest list and software that works efficiently. Result: a 30–60 second check-in and happy arrivals.

2) The Silent Auction Panic

The scene: “More items!” The hamster wheel spins. Staff and gala chairs burn out. You end up with too many low-yield items and bid dilution.
Fix: Curate for ROI. Prioritize experiences and high-demand packages. Set an item cap, use last year’s data to plan tiers, and stop once you hit the target mix. Result: Bidding wars, not bargain hunting.

3) The Paddle-Raise Flatline

The scene: Your heartfelt video lands, but no one raises their paddle for the top giving level, and all the air is sucked out of the room. Plus, it’s late, and a couple of back tables have already left. Fix: A strategic approach to pre-committed gifts and placing Fund-a-Need front and center in the program.

4) The Run-of-Show Creep

The scene: Two videos, three intros, and an off-script toast add 20 minutes. Chatter rises; bids dip.
Fix: Time-box every mic moment. Lock in a tight core program that ensures fundraising is complete by 9:00 p.m.

5) The Checkout Coil

The scene: Payment line snakes. Donors leave before closing pledges. Items aren’t staged.
Fix: Open checkout the moment the program ends. While the program runs, a trained back-of-house crew breaks down the silent auction and sets up for check-out using a spotless database.

Close

We kept the scares in the draft and the solutions in the book. If you want the no-drama version of auction night, grab our book—and/or have us run the show.


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